FREE STANDARD SHIPPING ON ALL ORDERS OVER $40 AUS WIDE

MY GLOW 2 FAQ

HOW MUCH IS SHIPPING?

AUSTRALIA

VICTORIA - Please note due to the stage 4 lockdowns in Victoria, parcels may be delayed up to 3 business days

Standard shipping (5-7 business days) is FREE for all orders over $40AUD 

Standard shipping (5- 7 business days) on all orders under $40 - flat rate of $5.00 AUD

Express shipping (2-3 business days) is also available - flat rate of $10.00 AUD 


INTERNATIONAL

$15 Standard shipping for all international orders. - Aus Post

$20 Express shipping for all international orders - DHL

HOW LONG DOES SHIPPING TAKE?

Disclaimer: We kindly ask for your understanding and patience due to the current Coronavirus situation.  Due to stage 4 lockdown in Melbourne, standard shipping will be delayed for all countries. We will continue to work to deliver products as soon as possible while we keep our close attention on the situation.

We sincerely apologise for any inconvenience and thank you for your understanding. 


Orders are processed within 48 -72 hours. 


AUSTRALIA

Standard shipping within Australia takes between 5-7 business days. 

Express shipping within Australia takes between 2-3 business days. 


NEW ZEALAND DELIVERY 

DHL Express - 5-10 business days -  - flat rate of $15.00 AUD 



INTERNATIONAL DELIVERY 

Please note some countries are experiencing shipping delays due to COVID19 and can take up to 4- 6 weeks with Australia Post

All orders are sent via courier and are fully trackable 


STANDARD SHIPPING WITH AUSTRALIA POST - $15

USA - 15-30 Business Days ( please note, the customs in the USA are experiencing delays and may prolong this shipping time to 6 weeks )

UK - 10-30 Business Days 

Ireland - 10-30 Business Days 

Major Europe - 10-30 Business Days 

Canada - 15-30 Business Days (sent via. seamail) 

China - 10- 30 Business Days 

Japan - 10-30 Business Days

Korea - 10-30 Business Days

Malaysia - 13- 30 Business Days 

Singapore - 10- 30 Business Days 

Hong Kong - 10- 30 Business Days 

UAE - 15-30 Business Days

 


EXPRESS SHIPPING WITH DHL - $20

USA - 5 -10 Business Days 

UK - 5-10 Business Days 

Ireland - 5-10 Business Days 

Major Europe - 5-10 Business Days 

Canada - 10-20 Business Days 

China - 5- 10 Business Days 

Japan - 5-10 Business Days

Malaysia - 5- 10 Business Days 

Singapore - 5- 10 Business Days 

Hong Kong - 5- 10 Business Days

Korea - 7-10 Business Days

Philippines - 7-10 Business Days

Sri Lanka- 7-10 Business Days

Cambodia - 7-10 Business Days

Mexico - 7-10 Business Days




Delivery Notes:


- Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.


- We can not grant a refund if your item is in transit.


- Please make sure your delivery address is correct to avoid delays.


- Once your order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage you to always double-check your address before placing your order.


- For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.

CAN I CHANGE MY SHIPPING ADDRESS?

Please email us at hello@myglow2.com.au with your details including your order number and address to be delivered to. 

Make sure you enter ‘Urgent: Change wrong address’ in the subject line and we will do our best to change your address however please keep in mind your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order. 

HOW OFTEN SHOULD I USE MY GLOVE

We recommend exfoliating once a week to ensure you do not strip all your natural body oils or dehydrate the skin. 

For people with oily skin, it is possible to exfoliate up to twice a week.

HOW LONG DOES THE GLOVE LAST?

It is recommended by health professionals to replace the glove every 6-8 weeks for hygiene purposes.

WILL THE GLOVE HELP REMOVE ACNE SCARRING, CELLULITE AND STRETCH MARKS?

 YES! This is on the of the greatest powers of the My glow 2 glove. 

As the glove works to not only remove dead skin enabling the the production fresh new skin cells it also increases circulation blood flow, which is essential for healthy skin function and toxin elimination. 

It is advised not to use on any open wounds or active acne.

CAN I USE THE GLOVE WHEN SUNBURNT?

We strongly advise not to exfoliate when sunburnt as it will further irritate your skin. 

After the redness has disappeared the glove is great to help remove the dry flaky skin caused by sun damage.

HOW IS MY GLOW 2 DIFFERENT TO OTHER EXFOLIATING GLOVES?

The My Glow 2 glove is different in EVERY way. The unique technique used to weave the pure Turkish silk is the secret to the amazing results of the glove. 

The 100% natural silk catch the dead skin as you glide the glove up and down your whilst also working to massage your muscle and stimulate blood circulation.

CAN I USE THE GLOVE ON MY FACE?

Yes you certainly can. However apply gentle pressure as you glide the glove over your face, avoiding active acne or wounds. 

WHAT ARE THE BENEFITS OF THE GLOVE?

• Hydrates and exfoliates the skin 

Deeply purifies and brightens complexion 

Fights against acne, blackheads and breakouts 

Reduces appearance of pigmentation and enlarged pores 

Naturally and easily removes fake tan 

Reduces appearance of stretch marks, cellulite and scaring 

Improves the texture and colour of skin 

Reduces the appearance of fine lines and wrinkles 

 Promotes collagen and elastin production 

Boosts whole body circulation and increases metabolic rate 

Oxygenates cells and promotes healthy blood flow leaving body re-energised and invigorated 

Frees and prevents Ingrown hairs 

Detoxes to eliminate toxins through the skinIncreases self love and confidence. 

100% natural. No nasties.

HOW LONG DOES IT TAKE TO SEE RESULTS?

INSTANTLY! 

You will see your dead skin or fake tan peeling as you firmly glide the glove up and down your body.

Your skin will be bright, radiant and silky smooth after just one use. 

Results for scarring, cellulite and stretch marks may be evident after 4-5 uses (1-2 months).

IS THE GLOVE 100% NATURAL?

Yes. The glove is hand made from 100% pure Turkish silk using a secret weaving technique.

CAN I USE SOAP OR CREAMS WITH THE GLOVE?

No. The glove works by using friction therefore no soap or conditioners should be used. 

Ensure your body is completely clean of oils and not under water when in use.

WILL MY SKIN PEEL OFF VISIBLY?

Most people do see excessive skin peeling, however it is dependant on how much dead skin or tan they have on their body. 

The best results are achieved when your skin is damp and as soft as possible.

HOW DO I WASH MY GLOVE?

Thoroughly rinse with hot water using only natural soap to clean the glove. 

Place in a clean dry place to air and dry out. 

Do not machine wash.

HOW DO I PURCHASE WHOLESALE?

To place a wholesale order, please email hello@myglow2.com.au - please type 'WHOLESALE' in the subject line and a member of our wholesale team will get back to you within 24 hours.