FREE STANDARD SHIPPING ON ALL ORDERS OVER $40 AUS WIDE

SHIPPING & DELIVERY

Disclaimer: We kindly ask for your understanding and patience due to the current Coronavirus situation. Due to stage 4 lockdown in Melbourne, standard shipping will be delayed for all countries. We will continue to work to deliver products as soon as possible while we keep our close attention on the situation.

We sincerely apologise for any inconvenience and thank you for your understanding. 


Orders are processed within 48-72 hours. 


AUSTRALIA

VICTORIA - Please note due to the stage 4 lockdowns in Victoria, parcels may be delayed up to 3 business days

Standard shipping (5-7 business days) is FREE for all orders over $40AUD 

Standard shipping (5- 7 business days) on all orders under $40 - flat rate of $5.00 AUD

Express shipping (2-3 business days) is also available - flat rate of $10.00 AUD 


NEW ZEALAND DELIVERY 

DHL Express - 5-10 business days -  flat rate of $15.00 AUD 


INTERNATIONAL DELIVERY 

Please note some countries are experiencing shipping delays due to COVID19 and can take up to 4- 6 weeks with Australia Post

All orders are sent via courier and are fully trackable 


STANDARD SHIPPING WITH AUSTRALIA POST - $15


USA - 15-30 Business Days ( please note, the customs in the USA are experiencing delays and may prolong this shipping time to 6 weeks )

UK - 10-30 Business Days 

Ireland - 10-30 Business Days 

Major Europe - 10-30 Business Days 

Canada - 15-30 Business Days

China - 10- 30 Business Days 

Japan - 10-30 Business Days

Korea - 10-30 Business Days

Malaysia - 13- 30 Business Days 

Singapore - 10- 30 Business Days 

Hong Kong - 10- 30 Business Days 

UAE - 15-30 Business Days


EXPRESS SHIPPING WITH DHL - $20


USA - 5 -10 Business Days 

UK - 5-10 Business Days 

Ireland - 5-10 Business Days 

Major Europe - 5-10 Business Days 

Canada - 10-20 Business Days 

China - 5- 10 Business Days 

Japan - 5-10 Business Days

Malaysia - 5- 10 Business Days 

Singapore - 5- 10 Business Days 

Hong Kong - 5- 10 Business Days

Korea - 7-10 Business Days

Philippines - 7-10 Business Days

Sri Lanka- 7-10 Business Days

Cambodia - 7-10 Business Days

Mexico - 7-10 Business Days



DELIVERY NOTES

- Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.


- We can not grant a refund if your item is in transit.


- Please make sure your delivery address is correct to avoid delays.


- Once your order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage you to always double-check your address before placing your order.


- For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.